Their platform's performance is like using dial-up internet - laggy with frequent freezes. Definitely not the smooth sailing I hoped for. Unfortunately, slippage was a common uninvited guest. It felt like ordering a cheap item you wanted, but ending up paying more when checking out. If I planned to trade at a specific price, it would often execute at a higher one. Withdrawing money was a long wait; it was pretty much like waiting for your number at the DMV. Lackluster trading signals combined with lethargic customer service added oil to the fire.