Even after the funds were received by the bank, they held onto the money for an extended period. When I reached out to the customer service department, it seemed like they were reluctant to provide a straightforward explanation as to why my banking information displayed one thing while I couldn't access my funds. I wouldn't recommend this brokerage firm. Unless, of course, you enjoy having your funds tied up for a week without being able to withdraw them, then this might be the right place for you.