Honestly, * had high hopes for Bitwest Group. They promised us low spreads that seemed really competitive, but reality hit hard once * started trading. The spreads **** nowhere near what was advertised. It felt misleading and left me questioning the transparency of their operations. Then there's the slippage issue. * mean, a little slippage here and there is expected, right? But with Bitwest, it was a whole different story. Trades consistently executed at worse prices than * anticipated, eating into my profits more than *'ve ever experienced with other brokers. And let's talk about customer service—what a joke. Unprofessional is putting it mildly. Every time * reached out with concerns or needed clarity, the responses **** either delayed or completely unhelpful. It was as ** they **** making it up as they went along, no **** answers, just a lot of runaround.