On OTFX, customer service can be quite a rollercoaster—sometimes prompt, sometimes not. Their platform? User-friendly and pretty intuitive. There’s good news for traders on the spreads and fees front—it's in line with the industry standard. But they could spice things up a bit more on the trading instruments front. Their account types are varied, catering to traders across the board. Overall, my OTFX journey has largely been a positive experience.