Customer service is worst . Bank account details should be uploaded in recent update. I uploaded the bank account details, but it was not verified and so I couldnot withdraw money. I informed the customer care about this issue, but the person was on customer service misled me, and I had to contact an outside person to make it clear. Very irresponsible people are sitting in Customer Service, I don't know whether it is a bot. Whatever it is, withdrawal is difficult. Their agents, I think, are same as them. Thank you.
顧客サービスは最悪です。銀行口座の詳細は最近のアップデートでアップロードされるはずです。銀行口座の詳細をアップロードしましたが、認証されなかったため、お金を引き出すことができませんでした。この問題についてカスタマー ケアに伝えましたが、カスタマー サービス担当者が私に誤解を与えたため、明確にするために外部の担当者に連絡する必要がありました。非常に無責任な人々がカスタマーサービスに座っていますが、それがボットであるかどうかはわかりません。何はともあれ撤退は難しい。彼らのエージェントも彼らと同じだと思います。ありがとう。
以下は原文です。
Customer service is worst . Bank account details should be uploaded in recent update. I uploaded the bank account details, but it was not verified and so I couldnot withdraw money. I informed the customer care about this issue, but the person was on customer service misled me, and I had to contact an outside person to make it clear. Very irresponsible people are sitting in Customer Service, I don't know whether it is a bot. Whatever it is, withdrawal is difficult. Their agents, I think, are same as them. Thank you.
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