I must say, the absence of customer support is quite frustrating. It's disheartening to realize that reaching out to them for help or with any queries is practically pointless. A company in this industry should prioritize customer assistance, but unfortunately, that's not the case here. It leaves users like me feeling unsupported and uncertain. Improvement in customer service is definitely needed.
カスタマーサポートがないのはかなりイライラさせられると言わざるを得ません。彼らに助けを求めたり、質問したりするのは事実上無意味であると知るとがっかりします。この業界の企業は顧客サポートを優先すべきですが、残念ながらここではそうではありません。私のようなユーザーは、サポートされていない、不安を感じています。顧客サービスの改善は間違いなく必要です。
以下は原文です。
I must say, the absence of customer support is quite frustrating. It's disheartening to realize that reaching out to them for help or with any queries is practically pointless. A company in this industry should prioritize customer assistance, but unfortunately, that's not the case here. It leaves users like me feeling unsupported and uncertain. Improvement in customer service is definitely needed.
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