I reached out to BITINDEXCAPITAL regarding an issue with a transaction. Despite my bank confirming no issues on their end and no record of attempted transfers, BITINDEXCAPITAL was unwilling to provide any evidence or details that I could present to my bank. They claimed to offer comprehensive solutions, but all they suggested was to communicate with my bank. It's frustrating that they assert having detailed resolutions without actually providing any tangible assistance or documentation.
取引の問題について BITINDEXCAPITAL に連絡しました。私の銀行は、銀行側に問題はなく、送金試行の記録もないことを確認したにもかかわらず、BITINDEXCAPITAL は、私が銀行に提示できる証拠や詳細を提供することに消極的でした。彼らは包括的なソリューションを提供すると主張しましたが、提案されたのは私の銀行と連絡を取ることだけでした。実際に具体的な支援や文書を提供せずに、詳細な解決策があると主張しているのはイライラさせられます。
以下は原文です。
I reached out to BITINDEXCAPITAL regarding an issue with a transaction. Despite my bank confirming no issues on their end and no record of attempted transfers, BITINDEXCAPITAL was unwilling to provide any evidence or details that I could present to my bank. They claimed to offer comprehensive solutions, but all they suggested was to communicate with my bank. It's frustrating that they assert having detailed resolutions without actually providing any tangible assistance or documentation.
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