I've been trying to open a new account with Diamond Investment for over a month now, but their customer service is just terrible. Despite numerous emails and calls, they haven't processed or approved my account. They keep asking for a ton of personal information and documents, and I'm still waiting for them to handle my application. It's been a frustrating experience, and it feels like a complete waste of time.
Diamond Investment で新しい口座を開設しようとして 1 か月以上経ちましたが、顧客サービスはひどいものでした。何度もメールや電話をしてきたにもかかわらず、私のアカウントは処理も承認もされませんでした。彼らは大量の個人情報と書類を要求し続けており、私はまだ彼らが私の申請を処理してくれるのを待っています。とてもイライラする経験でしたし、完全に時間の無駄だと感じました。
以下は原文です。
I've been trying to open a new account with Diamond Investment for over a month now, but their customer service is just terrible. Despite numerous emails and calls, they haven't processed or approved my account. They keep asking for a ton of personal information and documents, and I'm still waiting for them to handle my application. It's been a frustrating experience, and it feels like a complete waste of time.
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