Terrible experience. My initial requests for withdrawal seemed to fall on deaf ears, despite reaching out multiple times via their support and emails. I struggled with the lack of progress and even asking my account manager yielded no results. In my experience, having the balance between efficient customer care services and platform usability is what sets brokers apart. Sadly, Axi has been a disappointment on these fronts. Before you consider partnering with them, it's wise to think over the potential hiccups you might face, especially when trying to retrieve your profits.
ひどい経験でした。最初の引き出しの要求は、サポートやメールを通じて何度も連絡しても、まったく相手にされないようでした。進展のなさに苦しんでおり、アカウントマネージャーに頼んでも結果は得られませんでした。私の経験から言えば、効率的なカスタマーケアサービスとプラットフォームの使いやすさのバランスが、ブローカーを他と差別化する要素です。残念ながら、Axiはこれらの点で失望させられました。彼らと提携を考える前に、利益を取り戻そうとする際に直面するかもしれない潜在的な問題についてよく考えることが賢明です。
以下は原文です。
Terrible experience. My initial requests for withdrawal seemed to fall on deaf ears, despite reaching out multiple times via their support and emails. I struggled with the lack of progress and even asking my account manager yielded no results. In my experience, having the balance between efficient customer care services and platform usability is what sets brokers apart. Sadly, Axi has been a disappointment on these fronts. Before you consider partnering with them, it's wise to think over the potential hiccups you might face, especially when trying to retrieve your profits.
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