I feel like I've hit a dead end with TFI Online. Regardless of how hard I search, I'm unable to find what I need. It seems as if I'm stuck in a 404 loop, and my user experience is non-existent. It's been a disappointing year with this online account. Instructions are unclear, and their website search function gets me nowhere. I wish their online platform was as focused on client usability as they claim. I wouldn't recommend TFI Online until they significantly improve their user interface.