There are just too many issues to even begin with; I could practically write a few pages of complaints. When BullionByPost messes up, getting reimbursed is next to impossible. They'll put you through countless hassles and then reject your request. The customer service is horrendous to the point where you seriously wonder if you're being pranked by people who don't speak English and have no clue how the trading platform operates. Their servers frequently encounter issues, going offline multiple times every single day.