I've been using JTJY for over two months now, and regardless of the payment method I choose, I've been unable to deposit funds into my account. Furthermore, 1000 euros that I withdrew three weeks ago have yet to be refunded. I've had multiple phone conversations with JTJY staff, and for the past two months, all I've received are empty promises. I've been repeatedly told that they are investigating the issue, and despite assurances that the problem is resolved, they never follow through as promised when I inform them that the issue persists.
我已经使用JTJY两个多月了，无论我选择哪种付款方式，我都无法将资金存入我的账户。此外，我三周前提取的1000欧元还没有退还。我和JTJY的工作人员多次电话交谈，在过去的两个月里，我得到的都是空洞的承诺。我多次被告知他们正在调查这个问题，尽管他们保证问题已经解决，但当我告诉他们问题仍然存在时，他们从未按照承诺行事。
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I've been using JTJY for over two months now, and regardless of the payment method I choose, I've been unable to deposit funds into my account. Furthermore, 1000 euros that I withdrew three weeks ago have yet to be refunded. I've had multiple phone conversations with JTJY staff, and for the past two months, all I've received are empty promises. I've been repeatedly told that they are investigating the issue, and despite assurances that the problem is resolved, they never follow through as promised when I inform them that the issue persists.
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