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Capital IFX

United Kingdom|2-5 years|
Payment License|Suspicious Scope of Business|Suspicious Overrun|High potential risk|

https://www.capitalifx.com

Website

Rating Index

Contact

+44 (0)20 8343 1188
info@capitalifx.com
https://www.capitalifx.com
235 Regents Park Road London N3 3LF United Kingdom

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Contact number

English

+44 (0)20 8343 1188

Broker Information

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Company Name

Capital IFX Ltd

Company Abbreviation

Capital IFX

Platform registered country and region

United Kingdom

Company website

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WikiFX Risk Alerts 3
Previous Detection : 2024-05-08
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by United Kingdom FCA(license number: 526884)Payment services Non-Forex License. Please be aware of the risk!

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Capital IFX · Company Summary

Aspect Information
Company Name Capital IFX
Registered Country/Area United Kingdom
Founded Year 2016
Regulation FCA(Exceeded)
Products & Services Spot rate, Forward, Market Order
Account Types Client Fund Account, Safeguard Account
Commissions No Commissions(transactions over £5,000)
Demo Account Available
Customer Support Phone:+44 (0)20 8343 1188

Capital IFX is now rebranded as a new name, LiXFX.

Overview of Capital IFX

Capital IFX, founded in 2016 and headquartered in the United Kingdom, operates as a reputable financial institution providing comprehensive trading services. Regulated by the Financial Conduct Authority (FCA), Capital IFX assures clients of adherence to stringent regulatory standards.

Offering a range of products and services including spot rate, forward contracts, and market orders, Capital IFX meets diverse trading needs. The company boasts multiple account types such as the Client Fund Account and Safeguard Account, ensuring flexibility and security for clients' funds.

Notably, Capital IFX prides itself on its transparent fee structure, with no commissions charged on transactions exceeding £5,000.

Additionally, the availability of a demo account facilitates risk-free exploration of the platform's features and capabilities. With dedicated customer support reachable via phone, Capital IFX aims to deliver a convenient trading experience for its clientele.

Overview of Capital IFX

Regulatory Status

Capital IFX is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, With License No. 526884,its regulatory status noted as “Exceeded.”

This designation signifies that Capital IFX has surpassed certain regulatory standards or requirements set by the FCA, indicating a commitment to rigorous compliance and adherence to high levels of industry best practices.

Regulatory Status

Pros and Cons

Pros Cons
Commission-Free Transfers Little Trading Products & Services
Different Account Types Regulatory Compliance
Referring-Bonus Program Limited Payment Methods
Long History No Live Chat

Pros

  • Commission-Free Transfers: Capital IFX offers commission-free transfers for transactions over £5,000, which is beneficial for users making larger transfers as it can significantly reduce the cost of operations.

  • Different Account Types: Offering a variety of account types such as Client Fund Accounts and Safeguard Accounts allows customers to choose options that best suit their needs, particularly in terms of security and funds management.

  • Referring-Bonus Program: The presence of a referral program can incentivize current customers to introduce new clients to Capital IFX, benefiting both the referrer and the referred.

  • Long History: Being founded in 2016 and regulated by the FCA suggests a stable and reliable operation, which can instill confidence in customers and partners.

Cons

  • Little Trading Products & Services: The range of products and services is relatively limited (only spot rates, forwards, and market orders), which may not satisfy traders looking for a broader range of investment options.

  • Regulatory Compliance: While being regulated by the FCA is typically a pro, the information mentions 'FCA (Exceeded)' which could imply a misunderstanding or misrepresentation of compliance standards. This might require clarification as it could be concerning if not properly understood.

  • Limited Payment Methods: The lack of diverse payment methods can restrict how clients can deposit and withdraw funds, potentially limiting the accessibility of the service for some users.

  • No Live Chat: The absence of 24/7 live chat support might hinder immediate communication, especially for resolving urgent issues, which can be a significant disadvantage in today's fast-paced trading environment.

Products & Services

Capital IFX offers services to individual and business clients.

Spot Rate

LiX FX offers the Spot Rate service, allowing clients to buy currency at current market rates. This service is ideal for immediate lump sum payments, such as deposits, as it enables clients to purchase and transfer funds to most countries on the same day.

Forward

With LiX FX's Forward service, clients can use current exchange rates to secure funds for a future date. This option is particularly beneficial for property buyers who need to stage payments and want to mitigate the risk of currency fluctuations.

Market Order

LiX FX offers the Market Order service, allowing clients to buy currency at a pre-arranged rate of exchange. This service is advantageous for individuals who require a specific exchange rate to make their transactions viable.

With the Market Order option, clients can designate a desired rate and wait for the market to achieve it. Once the specified rate is reached, the currency is immediately purchased on behalf of the client, enabling them to capitalize on favorable market fluctuations and potentially save money.

Products & Services

Account Types

LiX FX offers two types of accounts to ensure the safety and security of client funds:

  1. Client Funds Account: All clients' funds are held in segregated accounts, which are closely monitored by the company's accountants. Segregated accounts ensure that client money remains separate from the business accounts used for operational expenses. By keeping client funds segregated, LiX FX provides an additional layer of protection, minimizing the risk of commingling funds and enhancing transparency and accountability.

  2. Safeguarding Account: LiX FX also utilizes safeguarding accounts to further protect client funds. Relevant funds intended for payment purposes are transferred to safeguarding accounts if they remain in the firm's possession the day after receipt. This practice ensures that client funds designated for specific transactions are safeguarded and held separately from other operational accounts until they are disbursed for their intended purpose.

Account Types

How To Open An Account?

Opening an account with LiX FX is a straightforward process that can be completed in three simple steps:

How To Open An Account?
  1. Registration: Begin by visiting the LiX FX website and navigating to the registration page. Here, you will be prompted to provide basic personal information such as your name, email address, and contact details. Fill out the registration form accurately and click on the 'Register' button to create your account.

  2. Account Verification: After registering, you may need to undergo an account verification process to confirm your identity and ensure compliance with regulatory requirements. This typically involves submitting supporting documents such as a government-issued ID, proof of address, and any additional documentation requested by LiX FX.

  3. Deposit Funds: With your account activated, you can proceed to deposit funds into your LiX FX account. Choose a convenient payment method from the options provided, such as bank transfer or electronic payment, and follow the instructions to transfer funds into your account.

How To Open An Account?

Customer Support

LiX FX Ltd. Offers convenient customer support services to assist clients with their inquiries and concerns.

Clients can reach the company's dedicated support team via telephone at +44 (0)20 8343 1188 for immediate assistance. Additionally, clients can utilize the provided facsimile number, +44 (0)20 8343 1186, for communication via fax.

For written correspondence, clients can address their inquiries or feedback to LiX FX Ltd. at 235 Regents Park Road, London, N3 3LF, United Kingdom. Whether clients prefer to communicate via phone, fax, or written correspondence, LiX FX Ltd. strives to provide prompt and reliable assistance to meet their needs and ensure a positive customer experience.

Customer Support

Conclusion

LiX FX Ltd. stands as a reliable provider of foreign exchange solutions, offering fast and efficient services for both businesses and individuals.

With commission-free transfers for transactions above £5,000, market-leading exchange rates, and personalized broker support, LiX FX prioritizes client satisfaction and convenience.

Moreover, the company's commitment to safeguarding client funds through segregated and safeguarding accounts further enhances trust and confidence in its services.

FAQs

Question: What types of accounts does LiX FX offer?

Answer: LiX FX offers two main account types: the Client Funds Account, and the Safeguarding Account.

Question: What foreign exchange services does LiX FX provide?

Answer: LiX FX offers spot trades, forward contracts, and market orders, catering to both immediate and future foreign exchange needs.

Question: What are the commissions and fees at LiX FX?

Answer: LiX FX charges no commissions on transactions exceeding £5,000, promoting cost-effective trading for larger transfers.

Question: How can I contact LiX FX for support or inquiries?

Answer: You can contact LiX FX's customer support team by telephone at +44 (0)20 8343 1188, via fax at +44 (0)20 8343 1186, or through written correspondence addressed to their office in London.

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FX1456468842
more than one year
Their platform, website, and customer service are far from professional. I wouldn't consider doing business with them at all. It's crucial to have a trustworthy and competent trading platform to invest our hard-earned money. Sadly, Capital IFX doesn't seem to understand that, and it's evident in the way they conduct their business.
2023-03-29 10:11
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