Mayroon akong totoong kwento na ibabahagi, at hindi ito masaya. Kita mo, gumagamit ako ng e-wallet, Skrill, para sa lahat ng aking mga deposito at pag-withdraw sa broker na ito. Ibinigay ko lang ang mga detalye ng aking bank account para sa mga layunin ng pag-verify. Maayos ang lahat hanggang Hulyo 19, 2023, nang sinubukan kong mag-withdraw. Sa aking sorpresa, ang tanging opsyon na magagamit ay ang bank account na hindi ko kailanman ginamit para sa mga deposito o pag-withdraw. Agad akong nakipag-ugnayan sa customer support, nagtaas ng ticket, at sinabihang maghintay ng 24 na oras. Noong Agosto 20, muli akong nakipag-ugnayan sa kanilang serbisyo sa customer, at sa aking pagkadismaya, ipinaalam nila sa akin na hindi na ako makakapag-withdraw sa pamamagitan ng Skrill at na kailangan kong gamitin ang bank account na hindi ko kailanman ginamit noon. Binigyan nila ako ng isang grupo ng mga dahilan, na sinasabi na ang kanilang koponan ay gumagawa nito, ngunit ang kanilang mga pangako ay walang laman. Noong una, tiniyak nila sa akin na aabutin lamang ng 24 na oras upang malutas ang isyu, ngunit ngayon ay tinuturo na lang nila ang isa't isa.
Ang sumusunod ay ang orihinal na rekomendasyon
I've got a real story to share, and it's not a happy one. You see, I've been using an e-wallet, Skrill, for all my deposits and withdrawals with this broker. I only provided my bank account details for verification purposes. Everything was fine until July 19, 2023, when I tried to make a withdrawal. To my surprise, the only option available was the bank account I'd never used before for deposits or withdrawals.
I immediately contacted customer support, raised a ticket, and was told to wait for 24 hours. On August 20, I got in touch with their customer service again, and to my dismay, they informed me that I couldn't withdraw through Skrill anymore and that I had to use the bank account I'd never used previously.
They gave me a bunch of excuses, saying their team was working on it, but their promises were empty. Initially, they assured me it would take just 24 hours to resolve the issue, but now they're just pointing fingers at each other.
2023-10-09 13:48
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Abo Adam
2023-10-10 12:21
Trading with DooPrime was a headache due to constant connection delays. It seemed like I was forever wrestling with lag when trying to make trades.
Mayroon akong totoong kwento na ibabahagi, at hindi ito masaya. Kita mo, gumagamit ako ng e-wallet, Skrill, para sa lahat ng aking mga deposito at pag-withdraw sa broker na ito. Ibinigay ko lang ang mga detalye ng aking bank account para sa mga layunin ng pag-verify. Maayos ang lahat hanggang Hulyo 19, 2023, nang sinubukan kong mag-withdraw. Sa aking sorpresa, ang tanging opsyon na magagamit ay ang bank account na hindi ko kailanman ginamit para sa mga deposito o pag-withdraw. Agad akong nakipag-ugnayan sa customer support, nagtaas ng ticket, at sinabihang maghintay ng 24 na oras. Noong Agosto 20, muli akong nakipag-ugnayan sa kanilang serbisyo sa customer, at sa aking pagkadismaya, ipinaalam nila sa akin na hindi na ako makakapag-withdraw sa pamamagitan ng Skrill at na kailangan kong gamitin ang bank account na hindi ko kailanman ginamit noon. Binigyan nila ako ng isang grupo ng mga dahilan, na sinasabi na ang kanilang koponan ay gumagawa nito, ngunit ang kanilang mga pangako ay walang laman. Noong una, tiniyak nila sa akin na aabutin lamang ng 24 na oras upang malutas ang isyu, ngunit ngayon ay tinuturo na lang nila ang isa't isa.
Ang sumusunod ay ang orihinal na rekomendasyon
I've got a real story to share, and it's not a happy one. You see, I've been using an e-wallet, Skrill, for all my deposits and withdrawals with this broker. I only provided my bank account details for verification purposes. Everything was fine until July 19, 2023, when I tried to make a withdrawal. To my surprise, the only option available was the bank account I'd never used before for deposits or withdrawals. I immediately contacted customer support, raised a ticket, and was told to wait for 24 hours. On August 20, I got in touch with their customer service again, and to my dismay, they informed me that I couldn't withdraw through Skrill anymore and that I had to use the bank account I'd never used previously. They gave me a bunch of excuses, saying their team was working on it, but their promises were empty. Initially, they assured me it would take just 24 hours to resolve the issue, but now they're just pointing fingers at each other.
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