I have been attempting for 11 days to have my funds released. I have submitted the necessary documentation. Initially after zero response I contacted customer service and the issue was elevated. Once again I am in the position of not receiving communication. Absolutely unacceptable behavior and quoting the work load as the cause for lousy customer service is an old and tired excuse that places the burden of their inadequacies on the customer.
私は11日間、資金の解放を試みています。必要な書類を提出しました。最初は全くの無反応で、私はカスタマーサービスに連絡し、問題は上級にエスカレートされました。再び、私はコミュニケーションを受け取っていない状況にあります。絶対に受け入れられない行動であり、仕事量を引用して劣悪なカスタマーサービスの原因とすることは、古くて疲れた言い訳であり、その不備を顧客に押し付けるものです。
以下は原文です。
I have been attempting for 11 days to have my funds released. I have submitted the necessary documentation. Initially after zero response I contacted customer service and the issue was elevated. Once again I am in the position of not receiving communication. Absolutely unacceptable behavior and quoting the work load as the cause for lousy customer service is an old and tired excuse that places the burden of their inadequacies on the customer.
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