14 days ago, I attempted to withdraw cash from my account. It showed that the funds left my account 8 days ago but still haven't reflected in my cash balance. I've made 5 phone calls, each lasting nearly an hour, with the only response being, "Our bank may need up to three weeks to process the withdrawal." The ability to withdraw funds in a timely manner is undoubtedly one of the most basic expectations people have of a brokerage.
14 天前,我试图从我的账户中提取现金。显示资金已在 8 天前离开我的账户,但仍未反映在我的现金余额中。我已经打了5个电话,每次都持续了近一个小时,唯一的答复是“我们银行可能需要长达三周的时间来处理提款。”能够及时回笼资金无疑是人们对券商最基本的期望之一。
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14 days ago, I attempted to withdraw cash from my account. It showed that the funds left my account 8 days ago but still haven't reflected in my cash balance. I've made 5 phone calls, each lasting nearly an hour, with the only response being, "Our bank may need up to three weeks to process the withdrawal." The ability to withdraw funds in a timely manner is undoubtedly one of the most basic expectations people have of a brokerage.
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