Global Broker Regulation & Inquiry App
Morky
more than one year

I used to love their customer support, but lately, the spreads during rollover and market open seem WAY outta whack. It feels like they're messing with them to take money from our accounts. You wouldn't even notice unless you, like me, have two accounts running. Crazy, right? Here's what happened today: I had a trade going into rollover and adjusted my stop-loss to account for the usual spread widening. But guess what? On my other (demo) account, the spread change was way smaller! My stop-loss got triggered just pips away from take profit, then the price magically reversed and hit the target. Meanwhile, on my live account, the spread was HUGE, causing my stop-loss to get hit just before the price reversed and went down to my take profit point. Seriously, what are the odds?! This whole situation makes me nervous. This broker needs to explain what's going on with these crazy spreads during rollovers and market opens. It's not cool if they're manipulating them to our disadvantage.

2024-04-16 17:25
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