Nang tumawag ako upang magtanong kung ang mga Amerikanong naninirahan sa ibang bansa ay maaaring magbukas ng mga account sa ari-arian, nakatanggap ako ng hindi tumpak na impormasyon mula sa dalawang magkaibang kinatawan ng serbisyo sa customer ng estate account. Parehong beses sinabi sa akin na oo! After my first application was rejected, I even found a co-executor in the US, but my second application was also rejected - because I live abroad! Napaka unprofessional. Malinaw, ang kanilang sariling mga tauhan ay hindi nakatanggap ng sapat na pagsasanay upang sagutin ang isang napakasimpleng tanong tungkol sa kanilang sariling mga patakaran.
Ang sumusunod ay ang orihinal na rekomendasyon
When I called to inquire whether Americans living abroad could open estate accounts, I received inaccurate information from two different estate account customer service representatives. Both times I was told yes! After my first application was rejected, I even found a co-executor in the US, but my second application was also rejected - because I live abroad! Very unprofessional. Clearly, their own staff haven't received adequate training to answer a very simple question about their own rules.
Nang tumawag ako upang magtanong kung ang mga Amerikanong naninirahan sa ibang bansa ay maaaring magbukas ng mga account sa ari-arian, nakatanggap ako ng hindi tumpak na impormasyon mula sa dalawang magkaibang kinatawan ng serbisyo sa customer ng estate account. Parehong beses sinabi sa akin na oo! After my first application was rejected, I even found a co-executor in the US, but my second application was also rejected - because I live abroad! Napaka unprofessional. Malinaw, ang kanilang sariling mga tauhan ay hindi nakatanggap ng sapat na pagsasanay upang sagutin ang isang napakasimpleng tanong tungkol sa kanilang sariling mga patakaran.
Ang sumusunod ay ang orihinal na rekomendasyon
When I called to inquire whether Americans living abroad could open estate accounts, I received inaccurate information from two different estate account customer service representatives. Both times I was told yes! After my first application was rejected, I even found a co-executor in the US, but my second application was also rejected - because I live abroad! Very unprofessional. Clearly, their own staff haven't received adequate training to answer a very simple question about their own rules.
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