I recently encountered a system error on the MasterTrade forex trading platform. When I attempted to reach out to their support team, it took me 30 minutes to get through on the phone. I provided screenshots of the issue (consistent quoting at a certain price while the actual price was changing). Despite creating a ticket, they promised a response within 1-2 days but took a whole week to reply. To my disappointment, they didn't even bother to review the screenshots and instead shifted the blame onto me.
我最近在 MasterTrade 外汇交易平台上遇到系统错误。当我尝试联系他们的支持团队时,我花了 30 分钟才接通电话。我提供了该问题的屏幕截图(在实际价格发生变化时以一定价格一致报价)。尽管创建了票证,他们承诺在 1-2 天内回复,但花了整整一周的时间才回复。令我失望的是,他们甚至懒得查看屏幕截图,而是把责任推到了我身上。
以下为原文推荐
I recently encountered a system error on the MasterTrade forex trading platform. When I attempted to reach out to their support team, it took me 30 minutes to get through on the phone. I provided screenshots of the issue (consistent quoting at a certain price while the actual price was changing). Despite creating a ticket, they promised a response within 1-2 days but took a whole week to reply. To my disappointment, they didn't even bother to review the screenshots and instead shifted the blame onto me.
回复
我要评论
本周最多评论
Dbinvesting
Giraffe Markets
JKV
MaxiFy
浦汇
NAGA
BESTONFX
易汇
Rallyville Markets
Tickmill